11 Technology Drive
Gardiner, Maine 04353
(Office) 207-353-5556
(Fax) 207-353-6434
Can I put items in the car? In
the past a small amount of personal goods were usually
ignored, but with the increase in security since 2001
the industry now requires that your car be free of
contents. Not only are auto carriers not
insured for household goods, it is against the law for
them to transport anything except your vehicle. The
transport truck is subject to inspection by the DOT
and the Police at every state line and can be fined up
to $10,000 if found to be carrying household goods.
The car is subject to being impounded and all fines
and expenses will be passed along to the owner of the
car. Under NO circumstances can the car contain
firearms, hazardous materials, illegal substances, or
contraband. Will my vehicle be insured? Your car will be insured against
intransit damage by the transport truck that we
assign. These trucks carry $750,000 to $1,000,000 in
liability insurance and $100,000 to $250,000 in cargo
insurance, depending on the size and type of their
equipment. Any insurance deductible is paid by the
truck. What is Door-to-Door
Service? Special arrangements for alternate locations upon request.
Will my vehicle be driven? The transport driver will drive your car
on and off the transport, and may have to unload and
re-load your car several times during transport to
optimize space on the trailer. Your car should not be
driven otherwise, and odometer readings should be
noted at pickup and delivery. Discrepancies should be
noted on the delivery receipt and signed off by the
driver. What if my vehicle is
inoperable? The vehicle must be able to drive
on and off the transport under its own power and have
good brakes and parking gear. If mechanical problems
or body damage prohibit the car from being easily
loaded or unloaded, the car is considered Inoperable
and additional fees apply. Inoperable vehicles require
the truck to have special equipment and are labor
intensive for the transport driver. How should I prepare my vehicle for
transport? Secure or remove
any loose parts or specialty items such as ground
effects, spoilers, fog lights, or wide mirrors, and lower
or remove the antenna if possible. Repair or seal
any tears or open seams on convertible tops to
prevent fast-moving air from causing further damage. Make
sure the radiator has adequate levels of fresh
antifreeze. Be sure that the battery is secure, has no leaks,
and that the fluid levels are low enough to
accommodate expansion. Leave only about 1/4 tank of gas in the
vehicle, as a full tank of gasoline adds a lot of
costly weight to the transport. Deactivate or
disconnect anti-theft devices. There can be serious
problems and unnecessary expenses if the driver is
locked out or if the alarm goes off during transport.
And finally, make sure that your vehicle is clean
enough to ensure an accurate pickup inspection.